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Privacy Policy

Last Updated: October 19, 2025

At NeuverraX ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter or communications
  • Register for our services or products
  • Communicate with us via email or other channels

This information may include:

  • Name and contact information (email address, phone number)
  • Professional information (job title, organization)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device type and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Preference Cookies: Remember your settings and preferences

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill service requests
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Improve our website, products, and services
  • Analyze usage patterns and optimize user experience
  • Comply with legal obligations and protect our rights
  • Detect and prevent fraud or security issues

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We work with third-party service providers who assist us in operating our website and services, including:

  • Form Processing: Formspree (form submissions and email delivery)
  • Analytics: Google Analytics (website traffic analysis)
  • Hosting: GitHub Pages (website hosting)
  • Email Services: Email service providers for communications

These providers are contractually obligated to use your information only for the purposes we specify and to protect it appropriately.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for 2 years unless you request deletion.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a structured format
  • Object to Processing: Object to certain types of processing of your information

To exercise these rights, please contact us at info@neuverrax.com

6. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for all data transmission
  • Secure form processing through trusted third parties
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top indicates when this policy was last revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

NeuverraX
Email: info@neuverrax.com
Website: neuverrax.com

12. Specific Jurisdictions

For California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to deletion, and the right to opt-out of sale (we do not sell personal information).

For EU/UK Residents (GDPR)

If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object.

Our lawful basis for processing your personal information includes:

  • Consent: When you provide explicit consent
  • Contract: When processing is necessary to perform a contract with you
  • Legitimate Interests: When we have a legitimate business interest
  • Legal Obligation: When required by law